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WestEd Position Announcement

Benefits Highlights

  • All health benefits effective first of the month following date of hire
  • 15% contribution toward retirement effective day one of employment
  • 15 vacation days, which will increase to 20 days per year beginning the 4th year of employment
  • 12 holidays
  • 12 days sick leave per year
Position Title: Systems Administration Manager
Reports to:Senior IT Solutions Manager
Department: Information Services
Salary: Level G - $77,840 - $97,300
Location: Los Alamitos, CA
Time Base:100%
Position No: 5285

WestEd — a nonpartisan, nonprofit research, development, and service agency — works with education and other communities throughout the United States and abroad to promote excellence, achieve equity, and improve learning for children, youth, and adults. WestEd has more than a dozen offices nationwide, from Massachusetts, Vermont, and Georgia, to Illinois, Arizona, and California, with headquarters in San Francisco.

WestEd’s Information Services Department supports and deploys hardware, software, and the network infrastructure for 800 employees located in 16 national offices. WestEd focuses on improving learning for children, youth, and adults. As a department, we promote a collaborative and supportive culture, focusing on close-knit teamwork. Additionally, as a team, we value a healthy work-life balance.

Position Description

Our team is looking for a Systems Administration Manager. The right candidate will be in charge of driving the team that serves as the link between the day-to-day operations and the project-focused teams. The right candidate will spend their day ensuring that systems used by WestEd IS and staff (infrastructure systems and services) are running consistently and are meeting SLA’s. To be successful, you will need to mentor and lead your team to prioritize tasks. You will also provide them with expertise to resolve technical issues encountered in their daily work.

The right candidate will:
• Have a passion for quality work
• Be driven to provide a high-level of customer service
• Be both player and coach; when the team needs help, you are capable of digging deeply into technical details, configurations, and scripting
• Have a record of successfully leading technical staff to manage competing priorities

This position is available in our Los Alamitos (Southern CA) office. Los Alamitos is centrally located from both LA and Orange counties. Less than 5 miles from the beach, it is easily accessible from the 405, 22, and 605 freeways.

Responsibilities

• Supervise System Administrators
• Direct tasks assigned to the team
• Mentor the team, developing their technical skills and ability to perform as a group
• Design, implement, and monitor standard processes
• Assist with scripting and configurations
• Establish formal change management process
• Review and assure quality (Q/A) of work produced by team
• Manage system rollouts, upgrades, updates, and configuration changes

Qualifications

• 8 years of system administration experience
• 3 years of experience managing technical staff
• Bachelor's degree in Computer Science, Information Technology, or equivalent experience

• In-depth experience with modern server environments: VMware, Linux, Windows
• Experience configuring and customizing current operating systems: Mac, Windows
• Strong experience with end-point management systems: preferably JAMF (formerly Casper) and Ivanti (formerly LanDesk)
• Foundation in web server platforms: Apache and IIS
• Deep experience with shell scripting: bash, Python, PowerShell, etc
• Familiarity with Identity Management and SSO platforms
• Thorough knowledge of service delivery principles (ITIL preferred)

• Must be authorized to work in the USA (visa sponsorship not available)

Application Process

We invite you to Apply for this Position.

If you are an individual with a disability and need an accommodation to complete the online application process, please call 415.615.3131. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively, you may send an email to hr-help@wested.org with "Applicant Accommodation" in the subject line of the email. Please note that this phone number and email are only for those individuals with a disability who would like to request an accommodation to apply for a job. If you are not an individual with a disability and have a question or comment, please email recruitingassistance@wested.org.

Human Resources
WestEd
730 Harrison Street
San Francisco, CA 94107
http://www.WestEd.org

WestEd is an Equal Employment Opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veterans’ status or other status protected by applicable law.